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The following Terms and Conditions constitute the entire agreement between the parties and supersede any previous agreements, warranties, representations, undertakings or understandings between the parties and may not be varied except in writing.
a) “Seller” means the party providing the goods or services under these terms and conditions.
b) “Buyer” means the party contracting with the Seller to acquire the good and services supplied under these terms and conditions
c) “Contract” means the contract between the Seller and the Buyer for the sale and purchase of the Work in accordance with these Conditions
d) “Work” means all goods (by way of intermediate or finished product) and services supplied by the Seller to the Buyer.
e) “Intermediates” means all products produced during the manufacturing process including non-exhaustively discs, film, plate, intellectual property.
f) “Preliminary Work” means all work done in the concept and preparatory stages (including non-exhaustively design, artwork, colour matching).
g) “Electronic File” means any text, illustration or other matter supplied or produced by either Party in digitized form on disc, through a modem, or by ISDN or any other communication link.
h) “Order”: the Buyer’s order for the Work, as set out in the Buyer’s written acceptance of the Seller’s estimate
i) “Periodical Publications” means publications produced at (normally regular) intervals.
j) “Insolvency” means the Buyer is in a position where it is unable to pay its debts or has a winding up petition issued against it or has a receiver, administrator or administrative receiver appointed to it or being a person commits an act of bankruptcy or has a bankruptcy petition issued against him.
k) “Works” means the location of the premises at which the print operation is performed.
2. Basis of Contract
a) These Conditions apply to the Contract to the exclusion of any other terms that the Buyer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
b) The Order constitutes an offer by the Buyer to purchase the Work in accordance with these terms and conditions. The Buyer is responsible for ensuring that the terms of the Order and any applicable requirements or description submitted by the Buyer are complete and accurate.
c) The Order shall only be deemed to be accepted when the Seller issues a written acceptance of the Order, at which point the Contract shall come into existence.
d) The Contract constitutes the entire agreement between the parties. The Buyer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Seller which is not set out in the Contract.
e) Any samples, drawings, descriptive matter, or advertising produced by the Seller and any descriptions or illustrations contained in the Seller’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Work described in them. They shall not form part of the Contract or have any contractual force.
f) A quotation for the Work given by the Seller shall not constitute an offer. A quotation shall only be valid for a period of 20 Business Days from its date of issue.
g) The Seller reserves the right to use the Work for its own advertising purposes without the prior consent of the Buyer.
a) Estimates are based on the Seller’s current costs of production and, unless otherwise agreed in writing, are subject to amendment to meet any rise or fall in such costs that have taken place by the time of delivery.
b) Estimates are given exclusive of tax and the Seller reserves the right to charge and the Buyer will pay any VAT or other tax payable.
c) All work carried out shall be charged. This includes all Preliminary Work whether or not the Buyer agrees to that work being taken forward to production.
d) Any additional work required of the Seller by reason of the Buyer supplying inadequate copy, incomplete or incorrect instructions or insufficient materials; or late delivery of the same shall be charged.
e) Payment shall become due before delivery of the Work. The Seller, at his absolute discretion, may ask for part or full payment in advance of starting the Work.
f) If Credit Facilities have been granted, payment is due by the end of the month following the month of Invoice. If any item(s) remain unpaid by that due date charges will apply, in accordance with s5A and/or s6 of the Late Payment Commercial Debt (Interest) Act 1998 or any subsequent enactment. In addition, all invoices will become due and payable immediately and will be treated as overdue items, with appropriate charges applied and all costs reasonably incurred in collecting the debt payable by the Buyer.
g) Unless otherwise agreed in writing, the price of the Work will be “ex-works” and delivery shall be charged extra.
h) Should the Work be suspended or delayed by the Buyer for any reason the Seller shall be entitled to charge for storage and for loss of or wastage of resources that cannot otherwise be used.
i) Should the suspension or delay in 3(h) above extend beyond 30 days the Seller shall be entitled to immediate payment for work already carried out, materials specially ordered and any other additional costs.
4. Credit Facilities
Credit facilities may be granted to applicants who complete the Seller’s Credit Account Application Form and who satisfy the Seller’s criteria as set out from time to time. Where facilities are granted the Seller reserves the right to withdraw them at any time, without having to give their reasons and, in such a case, all outstanding invoices become due and payable immediately.
a) Delivery of the Work shall be accepted when tendered.
b) Completion and delivery times are a guide only and, whilst the Seller will make every effort to adhere to proposed timescales, the Seller shall not be liable for any delay in delivery, consequential loss, refusal of delivery, cancellation of order(s), or monetary claim for goods not delivered within agreed timescale(s), time is not of the essence in any contract with the Buyer.
c) Unless otherwise agreed in writing, (in which case an extra charge may be made) delivery will be to kerbside at the Buyer’s address and the Buyer will make arrangements for off-loading and for any additional transportation to its storage facility
d) Subject to any agreement as per 4(c) above, delivery involving difficult access and/or unreasonable distance from vehicular access shall entitle the Seller to make an extra charge to reflect its extra costs.
e) Should expedited delivery be requested and agreed, the Seller shall be entitled to receive an extra charge to cover any overtime or additional costs incurred to execute the expedited delivery agreement.
6. Materials supplied or specified by the Buyer
6.1 Electronic Files
a) It is the Buyer’s responsibility to maintain a copy of any original Electronic File provided by the Buyer.
b) The Seller shall not be responsible for checking the accuracy of supplied input from an electronic file unless otherwise agreed in writing.
c) Without prejudice to clause 6.2.b, if an electronic file is not suitable for outputting on equipment normally adequate for such purposes without adjustment or other corrective action the Seller may make a charge for any resulting additional cost incurred or may reject the file without prejudice to his rights to payment for work done/material purchased.
6.2 Other Materials
a) Metal, film and other materials owned by the Buyer and supplied to the Seller for the production of type, plates, film-setting, negatives, positives, electronic files and the like shall remain the Buyer’s exclusive property. However where the content is generated by the Seller, the Seller may, in order to protect his intellectual property rights and at his absolute discretion, replace such material with unused material of a similar or better quality.
b) The Seller may reject any film, discs, paper, plates, electronic files or other materials supplied or specified by the Buyer which appear to him to be unsuitable for the purpose intended. Additional cost incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the Seller in ascertaining the unsuitability of the materials then that amount shall not be charged to the Buyer.
c) Without prejudice to clause 6.2.b, where materials are so supplied or specified, and the Seller so advises the Buyer, and the Buyer instructs the Seller in writing to proceed anyway, the Seller will use reasonable endeavors to secure the best results, but shall have no liability for the quality of the end product(s). Quantities of materials supplied shall be adequate to cover normal spoilage. Any costs incurred as a result of shortages, including re-starting jobs, duplicating masters etc will be charged in addition to the estimated price.
6.3 Risk and storage
a) Buyer’s property and all property supplied to the Seller by or on behalf of the Buyer shall while it is in the possession of the Seller or in transit to or from the Buyer be deemed to be at Buyer’s risk unless otherwise agreed in writing and the Buyer should insure accordingly.
b) The Seller shall be entitled to make a reasonable charge for the storage of any Buyer’s property left with the Seller before receipt of the order or after notification to the Buyer of completion of the work.
6.4 Finished Goods
a) The risk in the Work and all goods delivered in connection with the Work shall pass to the Buyer on delivery and the Buyer should insure accordingly.
(b) On completion of the Work, the Seller will store the Buyer’s materials and Work for a maximum of one month, after which time they will be destroyed without further notice.
7. Materials and equipment supplied by the Seller
a) Metal, film and other materials owned by the Seller and used in the production of intermediates, type, plates, film-setting, negatives, positives, electronic files and other production processes, together with items thereby produced, shall remain the Seller’s exclusive property.
b) Type shall be distributed and film and plates, tapes, discs, electronic files or other work destroyed immediately after the Order is executed unless written arrangements are made to the contrary. In the latter event, storage shall be charged.
c) The Seller shall not be obliged to download any digital data from his equipment or supply the same to the Buyer on disc, tape or by any communication link.
8. Retention of Title
a) Title to the Work shall not pass to the Buyer until the Seller has received payment in full (in cash or cleared funds) and the Buyer has discharged all other debts owing to the Seller.
b) If the Buyer becomes subject to Insolvency or (being an individual) a bankruptcy petition and the Work has not been paid for in full the Seller may take the goods back and, if necessary, enter the Buyer’s premises to do so, or to inspect and/or label the goods so as to identify them clearly.
c) If the Buyer shall sell the goods before they have been paid for in full he shall hold the proceeds of sale on trust for the Seller in a separate account until any sum owing to the Seller has been discharged from such proceeds.
d) Where the Buyer is in breach of these Terms or is subject to a bankruptcy petition or Insolvency the Seller reserves the right to approach the Buyer’s customer and to offer the Work directly to them, notwithstanding the fact that this will involve advising the Buyer’s customer that the Buyer is in breach or in default.
9. Risk & 3rd Party Liability
The risk and all 3rd party liability in the Work shall pass to the Buyer on completion of delivery
10. Artwork, Origination or Design Costs
In the event that a Buyer is unable to present suitably formatted hard copy artwork or electronic file(s) containing all relative information for print processing, the Seller will make a charge based upon studio time to enable the Buyers requirements to be suitably interpreted into a format for such processing. A charge will be also be made to cover any additional studio work involved where copy supplied by the Buyer is not clear, legible or is presented in an unsuitable format for professional processing and printing.
11. Proofs and variations
a) The Seller shall incur no liability for any errors not corrected by the Buyer where the Buyer has been provided with proofs. The Buyer’s alterations and additional proofs necessitated thereby shall be charged extra. When style, type or layout is left to the Seller’s judgment, changes there from made by the Buyer shall be charged extra.
b) Where the Buyer specifically waives any requirement to examine proofs the Seller is indemnified by the Buyer against any and all errors in the finished Work.
c) Colour proofs due to differences in equipment, paper, inks and other conditions between colour proofing and production runs, a reasonable variation in colour between colour proofs and the completed job will be deemed acceptable unless otherwise agreed in writing.
d) Variations in quantity. Every endeavor will be made to deliver the correct quantity ordered, but estimates are conditional upon margins of 5 per cent for work being allowed for overs or unders the same to be charged for deducted, unless otherwise agreed in writing.
12. Claims and Liability
a) Advice of damage, delay or loss of goods in transit or of non-delivery must be given in writing to the Seller and the carrier within three clear days of delivery (or, in the case of non-delivery, within 3 days of notification of despatch of the goods) and any claim in respect thereof must be made in writing to the Seller and the carrier within seven clear days of delivery (or, in the case of non-delivery, within 7 days of notification of despatch). All other claims must be made in writing to the Seller within 14 days of delivery. The Seller shall not be liable in respect of any claim unless the aforementioned requirements have been complied with except in any particular case where the Buyer proves that
(i) it was not possible to comply with the requirements and
(ii) the claim was made as soon as reasonably possible.
b) If the Work is defective so that the Buyer may in law reject it, said rejection must take place within 7 days of delivery of the goods, failing which the Buyer will be deemed to have accepted the Work.
c) In the event of all or any claims or rejections the Seller reserves the right to inspect the Work within seven days of the claim or rejection being notified.
a) Insofar as is permitted by law where Work is defective for any reason, including negligence, the Seller’s liability (if any) shall be limited to rectifying such defect, or crediting its value against any invoice raised in respect of the Work.
b) Where the Seller performs its obligations to rectify defective Work under this condition the Seller shall not be liable for indirect loss, consequential loss or third party claims occasioned by defective Work and the Buyer shall not be entitled to any further claim in respect of the Work nor shall the Buyer be entitled to repudiate the contract, refuse to pay for the work or cancel further deliveries.
c) Defective Work must be returned to the Seller before replacement or credits can be issued. If the subject Work is not available to the Seller the Seller will hold that the Buyer has accepted the Work and no credits or replacement Work will be provided.
d) The Seller shall not be liable for indirect loss, consequential loss or third party claims occasioned by, delay in completing the work or for any loss to the Buyer arising from delay in transit, whether as a result of the Seller’s negligence or otherwise.
e) The Seller shall not be liable where the defect arises because the Customer failed to follow the Seller’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Work or (if there are none) good trade practice regarding the same;
f) The Seller shall not be liable where the defect arises as a result of fair wear and tear, willful damage, negligence, or abnormal storage or working conditions;
g) The Seller shall not be liable where the Work differs from the description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.
h) The Seller accepts no responsibility for any infringement of copyright, libel, slander or deformation that may be contained on printed material, electronic medium supplied, or approved, by the buyer or any third party.
i) The Seller shall not be liable for any effectual changes to the Buyers supplied goods either directly or indirectly as a result of the Sellers processing.
j) The Seller will accept no liability for any claim for any work or rework other than in the event of corrective measures in the process to which the Buyers goods have been processed by the Seller and is limited to the elements that the Seller has processed.
k) The Buyer is responsible to check the accuracy and acceptability of any work processed by the Seller prior to commencement of any further or subsequential process or processing of such material by any party.
l) Where the Seller offers to replace defective Work the Buyer must accept such an offer unless he can show clear cause for refusing so to do. If the Buyer opts to have the work re-done by any third party without reference to the Seller the Buyer automatically revokes his right to any remedy from the Seller, including but not exclusively the right to a credit in respect of Work done by the Seller.
m) Where the Work will be forwarded by or on behalf of the Buyer to a third party for further processing the Buyer will be deemed to have inspected and approved the Work prior to forwarding and the Seller accepts no liability for claims arising subsequent to the third party’s processing.
n) The Seller reserves the right to reject any work forwarded to him after initial processing by a third party as soon as is reasonably practicable without processing the work any further. Should the Buyer require the Seller notwithstanding to continue, then the Seller is only obliged to do so after confirmation from the Buyer in writing.
o) Nothing in these conditions shall exclude the Seller’s liability for death or personal injury as a result of its negligence.
Without prejudice to other remedies, if the Buyer becomes insolvent, shall have the right not to proceed further with the contract or any other work for the Buyer and be entitled to charge for work already carried out (whether completed or not) and materials purchased for the Buyer, such charge to be an immediate debt due to him. Any unpaid invoices shall become immediately due for payment.
14. General Lien
Without prejudice to other remedies, in respect of all unpaid debts due from the Buyer the Seller shall have a general lien on all goods and property of or provided by the Buyer in his possession (whether worked on or not) and shall be entitled on the expiration of 14 days’ notice to dispose of such goods or property as agent for the Buyer in such manner and at such price as he thinks fit and to apply the proceeds towards such debts, and shall when accounting to the Buyer for any balance remaining be discharged from all liability in respect of such goods or property.
15. Illegal and or Libelous matter
The Seller shall not be required to print any matter which in his opinion is or may be of an illegal or libelous nature or an infringement of the proprietary or other rights of any third party. The Seller shall be indemnified by the Buyer in respect of any claims, costs and expenses arising out of the printing by the Seller for the Buyer of any illegal or unlawful matter including matter which is libelous or infringes copyright, patent, design or any other proprietary or personal rights. The indemnity shall include (without limitation) any amounts paid on a lawyer’s advice in settlement of any claim that any matter is libelous or such and infringement.
16. Offensive printed matter
The Seller shall not be required to print or process any material which in his opinion is or appears to be offensive to his moral or ethical beliefs and the Seller shall have absolute and undisputable discretion as to any decisions regarding such issues.
17. Periodical publications
A contract for the printing of a periodical publication may not be terminated by either party unless 13 weeks’ notice in writing is given in the case of periodicals produced monthly or more frequently or 26 weeks’ notice in writing is given in the case of other periodicals. Notice must be given after completion of work on any one issue. Nevertheless the Seller may terminate any such contract forthwith should any sum due there under remain unpaid.
18. Force Majeure
The Seller shall be under no liability if he shall be unable to carry out any provision of the contract for any reason beyond his reasonable control including (without limiting the foregoing): lock-out, strike or other action taken by employees in contemplation or furtherance of a dispute; or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the Buyer may by written notice to the Seller elect to terminate the contract and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available.
19. Data Protection
The Buyer is hereby notified that the Seller may transfer personal information about the Buyer to a Credit Agency pursuant to clause 2f above.
These conditions and all other express and implied terms of the contract shall be governed and construed in accordance with the laws of England and the parties agree to submit to the jurisdiction of the courts of England and Wales.
All specifications and notices relied on by either party and all variations to this agreement must be in writing and include a duly authorised signature.
Nothing in these Terms shall affect the rights of Consumers.
All clauses and sub-clauses of this Agreement are severable and if any clause or identifiable part thereof is held to be unenforceable by any court of competent jurisdiction then such enforceability shall not affect the enforceability of the remaining provisions or identifiable parts thereof in these Terms and Conditions.